Shipping

All orders ship from our Queensland warehouse and are fully trackable - you'll receive an email confirmation once dispatched. Place your order by 9AM AEST Monday – Friday for same-day dispatch.

Australia

  • Standard $12 AUD · 2–8 business days
  • Express $15 AUD · 1–4 business days
  • Free standard shipping on orders $120 AUD or more

International

  • New Zealand $14.95 AUD
  • United States $25.95 AUD (duties & taxes included)
  • Rest of world $35.95 AUD

More Information

  • Orders placed by 9AM AEST Monday–Friday (excluding public holidays) will be dispatched the same day. Orders placed after 9AM or over the weekend will be dispatched the next business day.During national/public holidays or Lolly May launch and sale periods, processing and delivery times may be longer. For launch collections and sales, please allow up to 7 business days for dispatch due to high order volumes. Next-day delivery is not available during these periods.

  • We dispatch Monday–Friday within 48 business hours of purchase (allow up to 5 business days during peak periods).

    • AU Standard: 2–8 business days after dispatch
    • AU Express: 1–4 business days after dispatch
    • International: 10+ business days after dispatch

    Some countries, remote cities, or islands may experience longer delivery times. We can't take responsibility for delays outside our control, such as customs delays.

  • Australia

    • Standard $12 AUD
    • Express $15 AUD
    • Free standard shipping on orders $120 AUD or more

    International

    • New Zealand $14.95 AUD
    • United States $25.95 AUD (duties & taxes included)
    • Rest of world $35.95 AUD

  • USA duties and taxes are now included in your Lolly May order as of 3 April 2026 — no surprise charges at delivery.

  • We use Australia Post's Standard International shipping service and love sharing our products with customers around the globe.

    For orders delivered outside Australia (excluding the USA), you may be required to pay sales tax, duty, and/or customs charges. All foreign taxes and customs charges are the responsibility of the customer and are not included in item prices or shipping fees. We suggest contacting your local customs office if you are unsure of applicable charges.

    Abandoned shipments: Should a shipment be abandoned due to non-payment of customs fees or taxes, the customer forfeits their rights to the goods and any associated refund.

    We ship worldwide excluding: Algeria, Albania, China, Guatemala, Iran, Morocco, Nicaragua, North Korea, Serbia, Sudan, Syria, Tunisia, Ukraine, and Yemen.